Sales of Goods Act 1979

Under the Sales of Goods Act 1979 a political party has to follow rules and regulations by beneficialness this gives clients true legal rights such as the right to return an item that whitethorn be faulty, if they want a refund or if they want to exchange the item for something else.All customers are entitled to goods that areAs described. Of competent quality. Fit for the purpose.Companies take over to abide by the rules and regulations of this virtue for fashion model if Tesco were to sell a product that was non of satisfactory quality and not as described this would affect their union as they may governing body a penalty and/or loose customers.The Consumer Protection from Unfair Trading Regulations 2008Some companies do misleading methods of ad and gross sales tactics to increase their sales of their products and/or operate therefore the constabulary and rules for consumer protection from unjust traffic regulations were utilize to stop companies from using misle ading/unethical ship canal of advertisement. The law protects consumers from unfair trading practices, such asPressure selling. Misleading product offers. False limited offer notices. Aggressive sales tacticsThis law affects companies as they cannot use misleading ways of advertisement for example if Tesco used unethical ways of advertising to mislead customers into buying a product of theirs it would be illegal with consequences such as penalties or getting a bad name for their company.Consumer Credit Acts 1974 and 2006The Consumer Credit Acts 1974 and 2006 gives consumers protection when purchasing goods and/or services on credit. If there is an error in the agreement during such purchases consumers testament be commensurate to research legal help. Error during the sale of good and/or services can be prevented the sales someone by law must provide all the master(prenominal) info relating to the sale in recite to prevent errors or the company can lose their license through t he Office of Fair Trading.This law affects companies such as Tesco as they have to disclose all important information relating to the sale of goods and/or services they offer and cannot leave out anything during the sale of the goods and/or services failure to do so may result in them loosing their license through the Office of Fair Trading.Consumer Protection (Distance Selling) RegulationsThis act was implemented in order to protect consumers that purchase goods and/or services over the internet such as VPNs, file storage, merchandise and so on when a consumer purchases such products or services it can be through the following waysEmail Fax Telephone Internet shopping Mail order.This law also protects consumers when getting into a contract with a distance company as they may not get what is expected of the company customers were given such protection due to not being able to meet with or speak to the supplier/company face-to-face and being unable to see the goods they may be buyin g. This law effects companies that trade name long distance selling as they have to be very specific about goods and services they offer or the consumer could claim under the Consumer Protection Regulations for providing abuse or not described as goods or services which could cost the company by having to realise calls, courier charges to return and refund a customer or legal fees.For example if a company that sells their products on wrinkle such as ASOS clothing were to show an image of how their product looks and when someone purchases it and it arrives but is different they will have to accept the items return by law if the customer request to return it as it was not as described this affects ASOS as they have to pay courier charges to accept the returns and then refund the customer so it also be accrues time overwhelming.Data Protection Act 1998The Data Protection Act 1998 is a law designed to protect the personal information of pot and also to give populate the right to cognise about information stored about them, however some judicatures CAN withhold information and doesnt have to disclose their reason if it is about The prevention, detection or investigation of a crime. National security or the armed forces. The assessment or battle array of tax. Judicial or ministerial appointments.The act controls how personal information about people is used by the government, organisations and businesses. The law does not just apply to government, organisations and businesses everyone is who is responsible for the collection of personal data has to make sure it is Used fairly and lawfully.Used for limited, specifically stated purposes. Used in a way that is adequate, relevant and not excessive. Kept for no longer than is absolutely necessary. Handled according to peoples data protection rights. Kept safe and secure. Not transferred outside the UK without adequate protection. However more protection must be used on information such as The ethnic terra firm a of an individual. The religious beliefs of an individual. The health of an individual. The criminal records of an individual.This would affect a company such as Tesco as they cannot just share information about their customers without their permission, which they would need to first obtain so this could become time consuming and cost the Tesco to contact each one of their customers to seek permission to share their information with their partners possibly.Voluntary constraintsCode of Advertising use and Advertising Standards Authority Pressure groups and consumerism Acceptable languageCode of Advertising Practice and Advertising Standards AuthorityThe ASA is the United Kingdoms regulator across all advertisement throughout the United Kingdom, however they are a non-statutory organisation and they cannot enforce law on advertisements but their code of advertising practice usually is in line with legislation. The main objective of the ASA is tomake sure all advertisements are lega l, decent (not explicit) and truthful by implementing their code of advertising practice for companies that make adverts to display their products and services eg a company cannot make a broadband advert saying you will get this speed when you actually wont as that would be misleading to consumers.This affects companies such as BT broadband in multiple ways as they cannot just make adverts where they say this is what youre going to get without being able to back up their advert with express or inform consumers that for example speeds may differ depending on areas when advertising broadband.For example if a company such as BT broadband were to make an misleading advertisement about their broadband and it was misleading as it didnt match their description provided, they would loose customers and also get a bad reputation with people and the ASA.Pressure groups and consumerismPressure groups are known as an interest groups or lobby and are an organised group of like individuals tha t seek to influence government legislation and public policy regarding concerns and priorities they may have this could be To upgrade an interest. To voice consumer concerns. To push for broad policies e.g. environmental protection.This can affect companies, public policy and government as pressure groups are able to put immense pressure on them if they arent happy with their policies, legislations or for a company the way they operate or even treat their customers/staff and so on. Therefore, companies and governments could come under immense pressure to make changes if a pressure group believes there should be changes.For example when Tesco mislead customers into buying horse meat which theytold their customers was chicken, it lead to pressure groups telling people to shop somewhere else instead this would affect Tesco as they would be loosing customers.Acceptable languageIn companies all staff should use earmark language no matter what their audience may be, this could be when making a commercial for T.V, speaking to customers or colleagues appropriate language could be byAvoiding slang when speaking. Avoiding biased or derogatory comments e.g. jokes or comments that perpetuate negative stereotypes as this could be found offensive. Being polite being polite in business is very important as it can build up better relationships between co-workers, colleagues and customers which will be good for business.Failure to use appropriate language in advertisements or by colleagues may reflect against the company giving it a bad image/name and also could create a loss of customers or even the gap of fines if they offend anyone.For example if Tesco made a T.V commercial that had foul language it would affect their business as it would be unprofessional of them and lead to them getting a bad name for their business it could also take a shit them to loose customers as some may find a advert with foul language offensive.